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Shipping & Returns

SHIPPING WITHIN NEW ZEALAND

  • All New Zealand orders are delivered in a signature required courier parcel. Next day delivery where possible.
  • If payment is not received within three working days, items will be returned to stock.
  • We cannot ship to a PO Box address.

 

RETURNS ARE EASY

Online Store Policy:
We want you to look and feel fabulous in your new Get it On! wardrobe. Therefore, we are happy to exchange or refund (full priced items only) any part of your online order that you are not satisfied with. - 

You can return any full price garment within 14 days, no questions asked. 

All purchases on SALE ITEMS in-store OR Online are Final - We are happy to offer an exchange or online credit if your item isn't suitable - but we will not be able to process a refund.

In-store Policy:
For all in-store purchases, please choose carefully as we do not offer a refund for a simple change of mind. We are more than happy to offer an exchange or credit note. Of course, though, if your garment is faulty, we will happily refund.

  • The item/s must be unworn and unwashed.
  • All labels and swing tags must still be attached.
  • You must notify us within 48 hours of receiving your order if you intent to return it.
  • You must return your items withing five working days of receiving it. 
  • Orders placed on Saturday and Sunday will be actioned on Monday.

Return postage must be paid for by the customer. Please ensure adequate postage is attached, as Cash on Delivery returns will not be accepted. We also recommend you send your return via a trackable method of postage, as we will not be responsible for lost or missing parcels, and all goods are your responsibility until they reach our warehouse.

Get it On! does its best to ensure that all customers receive top quality merchandise. However, if you believe that your item is faulty, or different from the description provided on the website, please contact us by email and we will work to resolve the issue as quickly as possible.

Approved refunds will be credited in the same way they were originally paid.